Shipping


To guarantee a quality service, all our shipments are entrusted to the best couriers.
Goods are generally delivered within 7-8 working days from the date of shipment, depending on the destination.
Our goods are shipped suitably packed and are covered by insurance in case of damage or loss during the shipment.
On delivery, clients are kindly requested to make sure that the number of parcels delivered match the number indicated in the shipping document. Clients should also make sure that the parcels are intact and not damaged; any damage must be reported immediately to the courier and communicated via e-mail to amici@ampeleia.it.

Freight charges vary according to the destination and weight of the goods.

Italy

Total shipping costs are automatically calculated in the purchase order.

Abroad

Due to existing regulations, there are a number of restrictions that apply when managing shipments and in international taxation procedures.
In EU countries, in the absence of a bonded warehouse, the purchaser must use a shipping agent who is able to handle excise duty charges and deductions.
In extra-EU countries, to place an order, a purchaser must have a VAT number or a TAX ID code and the shipping agent must be able to issue a document with a MRN (Movement Reference Number).
For further details, please contact us directly via e-mail (amici@ampeleia.it) or phone (+39 0564 567155).